If you would like to return your order there are a few stipulations. First the cost of shipping the item back to us is the customers responsibility. If it is a skateboard, it MUST be unassembled and never used. If it is clothing it must never have been worn. If you would like to send the item back for exchange, the cost of reshipping is also the customers responsibility. If you would like to return the item for a refund you will be refunded for the product less shipping charges and a 10% restocking fee. Please make sure that you contact us before sending the order back so we are aware of the return.   If you received the wrong item, or you believe your item is damaged/defective please make sure to contact us immediately at 1-586-775-2760.